Understanding Your Recovery Phrase

Your 24-word recovery phrase is the master key to all your cryptocurrency. Learn how to protect it properly.

Critical Security Warning

Anyone who has access to your recovery phrase can steal all your funds. There is no way to reverse this or get your funds back. Treat your recovery phrase like cash - if someone gets it, it's gone forever.

No Second ChancesIrreversible LossKeep It Secret

What Is a Recovery Phrase?

Your recovery phrase is a sequence of 24 randomly generated words from a standardized list of 2,048 words (BIP39 standard). This phrase mathematically represents your private keys and can restore access to all your accounts.

Do's and Don'ts

What You Should Do

Write on the Recovery Sheet

Use the physical Recovery Sheet provided with your device

Store in a Safe Place

Keep it in a fireproof safe or safety deposit box

Make Multiple Copies

Create 2-3 copies and store them in different secure locations

Use Steel Backup

Consider metal backup solutions for maximum durability

Keep Order Precise

The exact sequence of words is critical for recovery

Tell Trusted Person Where It Is

Ensure your family knows where to find it in case of emergency

What You Should Never Do

Never Take a Photo

Digital photos can be hacked, leaked, or backed up to the cloud

Never Store on Computer

No text files, cloud storage, password managers, or email

Never Share with Anyone

No support team will ever ask for your recovery phrase

Never Type It Online

Phishing sites can steal your phrase if you enter it on fake websites

Don't Store with Device

Keep your recovery phrase separate from your hardware wallet

Never Send via Message

No email, text, chat, or any form of electronic communication

Common Scenarios

I lost my device. Can I recover my funds?

Yes! As long as you have your 24-word recovery phrase, you can restore your accounts on a new device. This is exactly what the recovery phrase is for.

I lost my recovery phrase. What should I do?

If your device still works, immediately transfer all funds to a new wallet with a properly backed-up recovery phrase. If you've lost both the device and phrase, your funds are permanently lost.

Should I test my recovery phrase?

Yes! Before adding significant funds, you should test recovery on a second device or by resetting your device. This confirms your backup is correct.

Can I split my phrase between locations?

Advanced users can use Shamir Secret Sharing to split phrases, but for most people, keeping 2-3 complete copies in different secure locations is safer and simpler.